Inspect model, carton, cabinet, glass, accessories and serial number, then record damage and keep installation steps separate from delivery.
Quick answer
Before signing, match the model and quantity to the invoice, inspect carton and accessible surfaces for impact or water damage, photograph serial labels and verify loose accessories. Note damage on the delivery record immediately. Do not power, tilt or install the appliance contrary to the manual; authorised commissioning may be a separate visit.
Decision summary
What to confirm before you start
Prepare the route before the vehicle arrives
Measure gate, doorway, staircase, lift and turning corners; clear breakable objects and protect floors. Confirm who is authorised to receive and where the sealed product will wait for installation. Large appliances should be moved in the orientation and with the equipment specified by the manufacturer. Do not ask delivery staff to improvise unsafe balcony hoisting or dismantling.
Inspect in a fixed sequence
Match brand, full model suffix, colour and quantity to the invoice. Look for crushed corners, punctures, wet carton, broken seals and tilt indicators where provided. After opening according to delivery policy, inspect panels, glass, doors and cables without removing installation restraints prematurely. Count remotes, shelves, hoses, brackets and printed documents against the packing list.
Separate acceptance from commissioning
A refrigerator may need settling time after transport; a washer needs transit-bolt removal and levelling; an AC needs professional pressure and electrical checks. Follow the exact manual and authorised process. Record every concern on the delivery note, take time-stamped photographs and obtain a complaint or replacement reference. Keep packaging until the accepted return window or installation is complete if space and policy allow.
Pondicherry setup checklist
Complete these checks before setup
- Measure the complete route: check the product space, doorway, staircase or lift, operating clearance and service access.
- Verify utilities: confirm the rated socket, earthing, water, drain, ventilation and structural support required.
- Follow the exact manual: use model-specific clearances, connection limits and commissioning sequence.
- Use qualified installation: avoid improvised wiring, plumbing, brackets, lifting or sealed-system work.
- Keep the record: save the invoice, serial number, delivery condition, installation report and warranty confirmation.
Local appliance support
How Grass Enterprises helps Pondicherry buyers
Grass Enterprises helps households and businesses compare home appliances and electronics by space, capacity, features and budget. Visit or contact the Mudaliarpet team to discuss currently available products, delivery, installation guidance and after-sales assistance.
Grass Enterprises
No. 187, Poincare Street, TM Nagar, Keerapalayam, Mudaliarpet, Puducherry – 605004
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